Audi A5 8T / F5 (2011 - 2019) 1.8L / 2.0L Engine Water Pump

Every order except for oversized items will automatically receive free standard shipping, so you can get your items without any additional cost.

If you need your order faster, express and same-day delivery options are available at checkout. Express and same-day delivery fees vary depending on the product and delivery location, so we’re unable to provide a standard rate in advance — the cost will be shown once your items are added to your cart.

We aim to provide same-day dispatch for all weekday orders placed before 12:00 PM (AEST during standard time or AEDT during daylight saving).

Once your order has been dispatched, you will receive an email notification with your tracking details. Tracking information may take up to 24 hours to appear, and please check your spam or junk folder if you don’t see the email in your inbox. Tracking is always included for orders above $50. For orders below $50, tracking will be provided if available.

For international orders, please note that shipments may be subject to import duties, taxes, and customs processing fees, which are applied once the package reaches its destination country. These charges are not included in our shipping fees and are the responsibility of the recipient.

Important Notes: While we strive to provide accurate delivery estimates, delays may occur due to stock availability, courier conditions, or other unforeseen factors. We appreciate your understanding and patience in these situations. Regardless of order value, every item is packed with care and delivered as promptly as possible.

All orders are covered by our free Standard Return & Refund Policy.

If you change your mind, you can return any unused, uninstalled product in its original condition at any time (there is no time limit) for store credit.

If your item arrives defective, damaged, or incorrect, please notify us within 30 days. We cover return shipping for confirmed defects or errors and will provide either a replacement or a full refund to your original payment method.

For change-of-mind returns, you’ll need to cover the return shipping cost. To start the process, simply fill out the required fields in our contact form.

All approved change-of-mind returns are processed as store credit only. Once your item has been received and inspected, processing may take up to 15 business days.

Every return is handled with care to ensure a fair and reliable process.

If your item arrives defective, damaged, or incorrect, please notify us within 30 days. We cover return shipping for confirmed defects or errors and will provide either a replacement or a full refund to your original payment method.