Shipping policy

Every order except for oversized items will automatically receive free standard shipping, so you can get your items without any additional cost.

If you need your order faster, express and same-day delivery options are available at checkout. Express and same-day delivery fees vary depending on the product and delivery location, so we’re unable to provide a standard rate in advance — the cost will be shown once your items are added to your cart.

We aim to provide same-day dispatch for all weekday orders placed before 12:00 PM (AEST during standard time or AEDT during daylight saving).

Once your order has been dispatched, you will receive an email notification with your tracking details. Tracking information may take up to 24 hours to appear, and please check your spam or junk folder if you don’t see the email in your inbox. Tracking is always included for orders above $50. For orders below $50, tracking will be provided if available.

For international orders, please note that shipments may be subject to import duties, taxes, and customs processing fees, which are applied once the package reaches its destination country. These charges are not included in our shipping fees and are the responsibility of the recipient.

Important Notes: While we strive to provide accurate delivery estimates, delays may occur due to stock availability, courier conditions, or other unforeseen factors. We appreciate your understanding and patience in these situations. Regardless of order value, every item is packed with care and delivered as promptly as possible.